Refund policy
Return & Refund Policy
Overview
At YMP, we stand behind the quality of every piece we create. If something isn’t quite right, we’re here to help. Please review the guidelines below before initiating a return or exchange.
Returns & Exchanges (Regular-Priced Items)
We accept returns and exchanges within 30 days of confirmed delivery for regularly priced merchandise, provided items meet all eligibility requirements:
• Items must be unworn, unwashed, and unused
• Items must be returned in their original condition
• All original tags, packaging, and accessories must be included
• Proof of purchase (order confirmation or receipt) is required
To request approval, please contact us at:
Once approved, you will receive:
• A prepaid return shipping label
• Detailed return instructions
Returns sent without prior authorization will not be accepted.
Limited Drop & Exclusive Releases (Final Sale)
Certain YMP items are released in limited production quantities as part of exclusive drops. Due to their limited availability:
All limited drop items are final sale and are not eligible for return, refund, or exchange.
If a limited drop item arrives damaged, defective, or incorrect, please notify us within 5 days of delivery so we can evaluate the issue and provide an appropriate resolution.
Refund Process
Once your approved return is received and inspected:
• You will be notified of approval status
• Approved refunds will be issued to the original payment method
• Shipping fees (if applicable) are non-refundable unless the return is due to our error
Please allow standard processing time from your financial institution after refund issuance.
Damages, Defects & Order Issues
We ask that you inspect your order promptly upon delivery.
If you receive:
• A damaged item
• A defective product
• An incorrect item
Please contact us immediately at:
Include photos and order details so we can resolve the matter efficiently.
Return Eligibility Conditions
To protect product quality and ensure fairness:
• Items showing signs of wear, washing, alteration, or damage not caused during shipping may be declined
• Returns that do not meet policy requirements may be sent back to the customer at their expense
Contact Us
For all return, refund, or exchange inquiries:
We are committed to providing a premium customer experience and will work to resolve any concerns promptly.